Chiti is an AI-native communications platform that remembers every conversation, scores every relationship, and tells you what to do next.
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Marcus Wright
Inbound call · 4m ago
Intake Captured
Appointment Booked
Thursday, 10:00 AM
Discovery Call · Marcus Wright
Chiti is the intelligence layer underneath every conversation you have.
Used by law firms, financial advisors, and professional service teams who believe conversations deserve better than a CRM.
Live Product Tour
Click through a real Chiti workflow — no signup required.
Capabilities
Every AI action is scoped, reviewed, and logged. You control what's automatic and what needs your sign-off — visible in one settings panel, not buried in a black box.
Chiti remembers everything said, promised, and felt — so you never lose context across conversations.
Every relationship gets a live health score. Chiti tells you who needs attention before things go cold.
Chiti drafts follow-ups, flags dormant contacts, and queues the right action at the right time — without being asked.
Every message, call, and meeting is automatically summarized, classified, and remembered by Chiti.
Process
Enter your website. Chiti builds your knowledge base automatically. Review, approve, and you're taking calls the same day.
Email, calls, and messages all flow into Chiti's intelligence layer.
Every conversation is summarized, scored, and stored automatically.
Chiti surfaces the right action at the right moment — before you have to think about it.
Built for Confidentiality
Every conversation Chiti handles stays exactly where it belongs — with you. We collect only what your context requires, retain it only as long as you decide, and share it with no one.
Minimum collection, by design
We only collect the information required to route the lead and book the appointment — name, contact, and a high-level intake summary. Nothing more.
Auto-purge on your schedule
Configure transcripts to auto-delete after 7, 14, or 30 days. Less data retained means less liability for your firm.
AI trained to protect sensitive data
Our guardrails actively prevent the AI from soliciting SSNs, account numbers, or sensitive legal evidence. If a caller offers it, the AI declines and redirects.
Your data stays yours
We never sell, share, or use your clients' identifiable data to train AI models. Your client relationships remain strictly between you and them.
Data Posture
Zero-Risk by Default
Active protections on every account
Data Minimization
Only name, contact & intake summary collected
Encrypted at Rest
AES-256 · TLS 1.3 in transit
Restricted Access
Authenticated firm admins only
AI Guardrail active: Agent will refuse to accept SSNs, account numbers, or legal evidence over the phone and redirect callers to a secure human consultation.
Auditability
Full audit trail on every AI action — what it knew, what it did, and who approved it. Built for firms that can't afford black-box AI.
You're in control
Define exactly how Chiti communicates, what it says, and when it steps back. Every conversation stays on-brand, on-message, and fully within the boundaries you set.
Intelligence Rules
Boundary Rule
Never provide legal advice. If a caller asks case-specific questions, acknowledge and connect them with a human professional.
Communication Rule
Keep all fee discussions warm but non-committal. Route to a discovery call — never quote on first contact.
Example: intelligence rule editor
Chiti is in early access. Be among the first to run your communications on AI.